Effective Date: July 15, 2025
Sim Club (“Sim Club,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect through our website (including our pre-launch landing page) and how we use, share, and protect that information. It also outlines your rights regarding your data. By using our site or providing us with your information, you agree to the practices described in this Privacy Policy.
Information You Provide Voluntarily: The only personal information we collect directly from you is the email address you provide when signing up for our newsletter or updates. Submitting your email is voluntary, and you may choose not to provide it; however, without it we cannot send you our newsletter or pre-launch announcements. Aside from the newsletter signup, our site does not ask for or collect other personally identifiable information. If you contact us directly (for example, by emailing us), we will receive any information you choose to send (such as your name or message details) and will use it only to respond to your inquiry.
Information Collected Automatically: When you visit our site, we automatically collect certain technical and usage data via Google Analytics. This includes basic website usage information such as your IP address, browser type, device type, pages visited on our site (and the time spent on those pages), and the website or search query that referred you to our site. We collect this data to understand how visitors interact with our website so we can improve the user experience and site performance. This information is collected in an aggregated or anonymized form and is not used by us to identify you personally – it constitutes statistical data about browsing actions and patterns, which does not identify any individual.
Note: We do not knowingly collect any sensitive personal information (such as financial or health data) through our site, and we do not intentionally collect any personal information from children (see Children’s Privacy below).
We use the information we collect for the following purposes:
Provide Updates: If you sign up for our email newsletter, we will use your email address to send you our newsletter and periodic updates about Sim Club (for example, announcements about our opening, promotions, or events). You will only receive these communications if you have provided your email and consented to receive them.
Site Analytics and Improvement: We use aggregated data from Google Analytics to analyze website traffic and user behavior on our site. This helps us understand which pages or features are most popular and how visitors navigate the site, so that we can improve our website’s content, layout, and functionality. For example, knowing how many visitors view a particular page or how they found our site (via search engine, social media, etc.) informs our efforts to make the site more useful and user-friendly.
Communication and Customer Service: If you contact us with a question or request (for instance, by emailing us at our info@simclub.com address), we will use your contact information and message to communicate with you and address your inquiry. We may keep a record of our correspondence to better serve you or future users.
Legal and Security Purposes: We may also use information to protect the rights, property, or safety of Sim Club, our users, or the public. This includes using data to detect or prevent fraud and to enforce our Terms of Use or other policies if necessary. For example, we might review log data (which includes IP addresses) to help troubleshoot security issues or investigate any suspicious activity on the site.
We do not use your personal information for any purposes other than the above. In particular, we do not sell or rent your personal information to third parties, and we do not use your information for targeted advertising or any automated profiling.
Our site uses cookies and similar tracking technologies only for the purposes of analytics via Google Analytics. A cookie is a small text file that is stored on your device when you visit a website. The cookies used by Google Analytics allow us to recognize repeat visitors and collect information about how our site is used. The only cookies in use on our site are first-party analytics cookies for Google Analytics. We do not use any advertising cookies or third-party tracking pixels on our pre-launch site.
How Google Analytics Works: Google Analytics uses cookies to analyze how users use our site. The information generated by these cookies about your use of the website – which may include your IP address and browsing data – is transmitted to and stored by Google on servers (which may be in the United States or other countries). Google uses this information on our behalf to evaluate use of the website, compile reports on website activity, and provide other services related to site traffic and internet usage for us. We use these reports and insights to understand aggregate user behavior and improve our website’s content and structure.
Google Analytics collects information in an anonymized form; it reports website trends without identifying individual visitors. This means we do not receive personally identifiable information through Google Analytics. Google may use the data collected from our site for its own purposes in accordance with Google’s privacy policies (for example, to improve its Analytics services or to help personalize ads in its advertising network), but we do not control those practices. You can learn more about how Google handles data collected for Analytics in the Google Analytics Privacy documentation.
Your Choices for Analytics: If you do not want Google Analytics to be used in your browser, you can install the official Google Analytics Opt-Out Browser Add-on, which prevents Analytics from running. Additionally, most web browsers allow you to refuse or delete cookies. If you disable analytics cookies, our site will still function for you, but our ability to analyze and improve our site based on your visit will be limited. By using our site without disabling cookies, you consent to our use of Google Analytics cookies as described in this policy.
Sim Club does not share your personal information with third parties, except in the limited situations described below. We do not sell your data to anyone, and we do not share your information for third-party marketing. When we do share data, it is only to support our own operations and is done under strict controls:
Outside of the scenarios above, we will not share or disclose your personal information to any third party. In particular, we do not give any third-party companies access to our user email list and we do not exchange your information for money or other valuable consideration (in other words, we do not "sell" personal information).
We take the security of your personal information seriously. Sim Club implements reasonable security measures to protect your data from unauthorized access, loss, misuse, or alteration. These measures include technical safeguards (such as encryption and secure network protocols) and organizational safeguards (such as limiting access to personal data to only those in our team or service providers who need it for the purposes described above). While we strive to protect your information, please understand that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
However, we do employ up-to-date security practices and monitor our systems for possible vulnerabilities and attacks. In the unlikely event of a data breach that compromises your personal information, we will notify you and the appropriate authorities as required by law, and we will take all reasonable steps to mitigate any potential harm. We also encourage you to take precautions when using the internet (such as using unique passwords and keeping your newsletter account email secure) to further protect your information.
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, or to comply with applicable legal requirements.
Once personal information is no longer necessary for the purposes for which it was collected, we will delete it or anonymize it in our systems so that it can no longer be associated with you. For example, if we discontinue the newsletter service, we will securely erase the email list unless retention is required for legal compliance. Please note that backup archives of data might be retained for a short duration as part of routine IT backup processes, but we have safeguards to ensure archived data is protected and deleted on schedule.
You have certain rights and choices regarding your personal information. We want to empower you to control your data and make informed decisions. Below, we outline the options available to you, including specific rights under California and European Union law.
If you are a California resident, you are entitled to certain rights and disclosures under state law, including the California Online Privacy Protection Act (CalOPPA) and the California Consumer Privacy Act (CCPA, as amended by the CPRA). We are committed to respecting these rights and providing you with the information and control required by California law. In summary, California residents have the right to:
Because Sim Club only collects a minimal amount of information (and does not sell data), some CCPA provisions (such as the right to opt out of sale of personal information) are not applicable. We want to emphasize that we do not sell your personal information (as "sell" is defined under California law), so there is no need for you to submit a do-not-sell request. Additionally, we do not share personal information with third parties for their direct marketing purposes.
Do Not Track: California law (CalOPPA) requires us to disclose how we respond to "Do Not Track" (DNT) browser signals. DNT is a privacy preference that you can set in your web browser to indicate that you do not want to be tracked across different websites. Currently, there is no consensus in the industry on how to interpret DNT signals, and our site does not respond to browser DNT signals in any special way. In other words, we do not alter our data collection and use practices based on a DNT signal from your browser. However, please note that we only track users in the limited ways described in this policy (analytics and site functionality), and you have the ability to opt out of analytics as described above. We also do not track your browsing activities across third-party websites.
If you are a California resident and would like to exercise any of your privacy rights, you may contact us (see Contact Us below). We will take reasonable steps to verify your identity before fulfilling a rights request (for example, by confirming you have access to the email address associated with the data). Any information you provide to verify your identity will only be used for verification purposes.
If you are located in the European Union (EU) or European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Although Sim Club is a U.S.-based business primarily serving local customers, we aim to provide appropriate transparency and control to all users, including those in Europe. Under the GDPR, EU/EEA individuals have the following rights regarding their personal data:
Our legal bases for processing personal data under GDPR are typically: (a) Consent – for sending newsletters or marketing emails, we rely on your consent which you provide when you sign up (and you can withdraw it as noted); and (b) Legitimate Interests – for processing analytics data to improve our site, we rely on our legitimate interest in understanding usage of our website (since this processing has limited impact on individuals' privacy and is necessary for running an effective service). We do not engage in automated decision-making or profiling in any way that produces legal or similarly significant effects on individuals.
If you are an EU/EEA resident and have a question or request regarding your rights, you can contact us at any time. We may ask you to verify certain details to ensure we are dealing with the correct individual. We will respond to all legitimate requests within the timeframe required by law (typically one month, extendable if necessary).
International Data Transfers: Please note that the personal information we collect from you will be processed in the United States, where Sim Club is based. If you are accessing our site from outside the United States, be aware that your information will be transferred to and stored on servers in the U.S. (or other jurisdictions where our service providers may operate). The data protection laws in these jurisdictions may differ from those in your home country. However, we will take appropriate measures to ensure that your personal data remains protected according to the standards of this Privacy Policy and applicable law when it is transferred internationally. This may include using European Commission–approved Standard Contractual Clauses or ensuring that service providers participating in data transfers adhere to frameworks that provide an adequate level of protection. By using our site or providing us with your information, you consent to the transfer of your personal data to the United States and other jurisdictions as needed for our operations.
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13 years old. If you are under 13, please do not submit any personal information to us (including your name, email, or phone number). In the event that we discover we have collected personal information from a child under 13 without verifiable parental consent, we will promptly delete that information from our servers. If you are a parent or guardian and you believe that a child under 13 may have provided personal information to us, please contact us immediately so that we can investigate and take appropriate action to remove the data.
(For residents of certain jurisdictions, such as California, different age limits may define a "child" for privacy purposes – e.g., under 16 for opt-in to data sales under CCPA – but in any case, Sim Club's policy is to avoid collecting data from minors. We encourage parents and guardians to supervise their children's online activities.)
Our site may contain links to websites or content operated by third parties, including social media pages (for example, links to our business profiles on Instagram or Facebook). Please be aware that once you leave our site or are redirected to a third-party website, this Privacy Policy no longer applies. We do not control the privacy practices of other sites. We are not responsible for the content, security, or privacy practices of any third-party websites. If you click a link that takes you to an external website, we encourage you to read that site's own privacy policy and terms of service to understand how your information may be collected and used there. We provide third-party links solely for your convenience or information, and their inclusion does not imply that we endorse or have reviewed those external sites or their policies.
We may update or revise this Privacy Policy from time to time to reflect changes in our practices or to ensure compliance with relevant laws. If we make any material changes, we will post the updated Privacy Policy on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If the changes are significant, we may also provide a more prominent notice (such as a banner on our website or an email notification, if appropriate). Your continued use of our site after any updates become effective will constitute acceptance of those changes.
If you have any questions or comments about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal data, please do not hesitate to contact us:
Email: info@simclub.com
We will be happy to answer your questions and address any concerns you may have about your privacy. For purposes of privacy rights requests (such as access or deletion requests), you can reach us at the email above with the subject line "Privacy Request" and include your name and the email address involved. We will respond as promptly as we can, and at latest within any timeframe required by law.